
WORRY-FREE BOOKINGS™ TRAVEL PROTECTION REIMBURSEMENT
TERMS & CONDITIONS
REIMBURSEMENT WORDING VERSION 1.6
We provide a 100% reimbursement of your booking value minus our Travel Protection fee if an adverse weather event involving rain or snow, should occur during Your Stay. In addition, You have up to 30 days after Your departure date to apply for Your reimbursement. Picture Evidence of the adverse weather event involving rain or snow will be verified using recent and historical data from the National Weather Service (using NOAA) and is required for Your reimbursement.
Our Travel Protection for Adverse Weather Involving Rain or Snow is not an insurance policy. It is an extension of Our standard Terms & Conditions of sale and trade. These enhanced Terms & Conditions are intended to help You better plan for Your trip and minimize the potential negative weather impacts on Your experience. You purchase an upgrade to Our standard policies to include the following defined circumstances as outlined below:
The eligible date range before Your Arrival date varies depending on the reimbursement condition and request.
Evidence is required for Your reimbursement and the documentation requested varies depending on the reimbursement request.
ILLNESS INCLUDING COVID-19 INFECTION
PRE-EXISTING MEDICAL CONDITION
ACCIDENT OR INJURY
FUNERAL OR DEATH OF AN IMMEDIATE RELATIVE
FLIGHT DISRUPTION OR OTHER
PUBLIC TRANSPORTATION FAILURE
MECHANICAL BREAKDOWN OF THE VEHICLE
TAKING YOU TO YOUR BOOKING
HOME EMERGENCY
ARMED FORCES RECALL AND WORK RELOCATION
JURY DUTY, COURT SUMMONS, OR UNEXPECTED
DATE CHANGES OF COLLEGE EXAMS
RAIN LASTING 2+ HOURS PER DAY DURING YOUR STAY
RAIN LASTING 2+ HOURS PER DAY DURING YOUR STAY
WHEN CAN YOU REQUEST A REFUND?
On Your Arrival date and any other days during Your Stay
or up to
30 days after Your Departure date
WHAT QUALIFIES?
If a
Rain Weather Event lasts more than
2 hours per day during
Your Stay
during the hours of 8:00 am to 8:00 pm
If the Rain Weather Event lasts 2-4 hours You will receive a 50% reimbursement of that day's Booking Value. If the Rain Weather Event lasts more than 4 hours You will receive a 100% reimbursement of that day's Booking Value.
WHAT PROOF IS REQUIRED?
Picture of the Rain Weather Event
with the date and time of the incident
The Picture of the Rain Weather Event must include a self portrait of You or a member of Your traveling group with either live rain or signs of moisture caused by rain including wet structures, ground, etc. at Your Booking site location. The Picture of the Rain Weather Event must include the date and time the photo was taken. This information will be verified by Us using National Weather Service (using NOAA) data. We also accept Pictures or Screen Captures of local weather alert notifications sent to Your smartphone.
WHAT DOES NOT QUALIFY?
We DO NOT reimburse You for a Rain Weather Event that lasts less than 2 hours per day. We DO NOT reimburse You for a Rain Weather Event if the affected person is not in the travel group Attending
the Booking.
CANCELLING YOUR BOOKING DUE TO A RAIN WEATHER
EVENT PREDICTED BEFORE YOUR ARRIVAL DATE
CANCELLING YOUR BOOKING DUE TO A RAIN WEATHER
EVENT PREDICTED BEFORE YOUR ARRIVAL DATE
WHEN CAN YOU REQUEST A REFUND?
2 days before Your Arrival date
You are eligible to receive a 75% reimbursement if You DO NOT attend Your Booking
WHAT QUALIFIES?
If
You DO NOT Attend Your Booking due to a qualifying
Rain Weather Event that is predicted to affect any of Your Stay dates
If a Rain Weather Event is predicted to occur up to 2 days before Your Arrival date and will last more than 2 hours during any of Your Stay dates, during the hours of 8:00 am to 8:00 pm, You are eligible to receive a 75% reimbursement if You cancel and do NOT Attend Your Booking.
WHAT PROOF IS REQUIRED?
Picture of the Predicted Rain Weather Event
with the date and time
The
Picture of the predicted Rain Weather Event must include the date and time the photo was taken and contain the geo location area of
Your Booking.
This information will be verified by
Us using
National Weather Service (using NOAA) data.
We also accept
Pictures or Screen Captures of local weather alert notifications sent to
Your smartphone.
WHAT DOES NOT QUALIFY?
We DO NOT reimburse You for a predicted Rain Weather Event that lasts less than 2 hours per day. We DO NOT reimburse You for a predicted Rain Weather Event if the affected person is not in the travel group Attending the Booking. We only reimburse 75% of your Booking Value if You choose NOT to Attend because You are concerned about a predicted Rain Weather Event. If the predicted Rain Weather Event cannot be verified by NOAA data, no reimbursement will be provided.
HURRICANE AND TROPICAL STORM WEATHER
EVENT NEAR THE PROPERTY
HURRICANE AND TROPICAL STORM WEATHER
EVENT NEAR THE PROPERTY
WHEN CAN YOU REQUEST A REFUND?
2 days or fewer
before Your Arrival date
or any other days
during Your Stay
WHAT QUALIFIES?
If
You or a member of Your traveling group
are
unable to Attend Your Booking
due to a Hurricane
or Tropical Storm Weather Event 2 days or fewer before Your Arrival date
To be eligible for refund, the Hurricane or Tropical Storm Weather Event must impact the property site including the surrounding 50-mile radius of Your Booking. In addition, if You or a member of Your traveling group experience a Hurricane or Tropical Storm Weather Event that prevents You from completing Your Booking after You have arrived at the property, We will reimburse You a prorated portion of Your Booking if You need to leave before Your Departure date.
WHAT PROOF IS REQUIRED?
Picture
or screenshot
of the Hurricane or
Tropical Storm Weather Event
Hurricane and Tropical Storm Weather Events are usually easy to verify. Submit a
Picture or Screenshot of the
Hurricane or Tropical Storm Weather Event from either a weather or news site. Include the name of the Hurricane or Tropical Storm that prevented
You from
Attending the
Booking. We also accept
Pictures or Screen Captures
of local weather alert notifications sent to
Your smartphone.
WHAT DOES NOT QUALIFY?
We DO NOT reimburse You for a Hurricane or Tropical Storm Weather Event if the affected person is not
in the travel group Attending
the Booking. We DO NOT reimburse You if the Hurricane or Tropical Storm Weather Event occurred more than 2 days before Your Arrival date and did not directly impact the property site or the surrounding 50-mile radius of Your Booking.
BLIZZARD OR SEVERE WINTER STORM WEATHER EVENT THAT CLOSES THE ROADS NEAR THE PROPERTY
BLIZZARD OR SEVERE WINTER STORM WEATHER EVENT THAT CLOSES THE ROADS NEAR THE PROPERTY
WHEN CAN YOU REQUEST A REFUND?
On Your Arrival date
or up to
30 days after Your Departure date
WHAT QUALIFIES?
If
You or a member of Your traveling group
are
unable to attend Your Booking
due to a Blizzard or other Severe Winter Storm Weather Event due to road closures
To be eligible for refund, the Blizzard or other Severe Winter Storm Weather Event must have resulted in road closures impacting the property site including the surrounding 50-mile radius of Your Booking. In addition, if You or a member of Your traveling group experience a Blizzard or other Severe Winter Storm Weather Event that prevents You from completing Your Booking after You have arrived at the property, We will reimburse You a prorated portion of Your Booking if You need to leave before Your Departure date.
WHAT PROOF IS REQUIRED?
Picture
or screenshot of the Blizzard or Severe Winter Storm Weather Event
Blizzards or Severe Winter Storm Weather Events are usually easy to verify. Submit a
Picture or Screenshot of the
Blizzard or Severe Winter Storm Weather Event from either a weather or news site. Include the date and time of the
Blizzard or Severe Winter Storm Weather Event and the road conditions that prevented
You from
Attending the
Booking. We also accept
Pictures or Screen Captures of local weather alert notifications sent to
Your smartphone.
WHAT DOES NOT QUALIFY?
We DO NOT reimburse You for a Blizzard or Winter Storm Weather Event if the affected person is not in the travel group Attending the Booking. We DO NOT reimburse You if the Blizzard or Winter Storm Weather Event did not directly impact the property site or the surrounding 50-mile radius of Your Booking with road closures.
How The Refund Process Works.

You Experience a Protected Reason for Cancellation
If you can't attend your booking due to a qualified reason provided by your purchased Travel Protection, you can apply for a refund.

Apply for Refund
You'll need to provide the required evidence, based on the reason for cancellation.

Request is Reviewed
Your request will be reviewed by the Travel Protection team within 1-2 business days.

If Approved:
Your Credit Card is Refunded.
Based on your protection and cancellation reason, you'll get either a 100% or a partial refund (minus the Travel Protection fee) refunded directly to your credit card on behalf of the property for each day that is cancelled.

If Not Approved:
Your Request is Reviewed Again.
A Worry-Free Bookings™ administrator will contact you to request any missing documentation.
Additional Terms and Conditions of Our Travel Protection for Adverse Weather Involving Rain or Snow
- Any reason for a reimbursement must not have been known or reasonably foreseeable within 24 hours, 2 days, or 14 days prior to
Your Arrival date or through the end of
Your Departure date, depending on the nature of your reimbursement request.
- We DO NOT reimburse You if Your Booking is no longer wanted or needed by Yourself.
- We will not pay a reimbursement where
Your Booking is canceled or postponed by
Us due to a government shutdown, act of terrorism, pandemic, adverse weather condition not involving rain or snow, tornado, wildfire, or other acts of God that prevents
Us from providing
Our services.
- We DO NOT reimburse for poor air quality due to wildfires.
We DO NOT classify wildfires as a Weather Event.
- We DO NOT reimburse for Adverse Weather Events that do not involve rain or snow.
- You must take all reasonable precautions or make reasonable alternate arrangements to prevent or reduce any reimbursement requests.
- You will be asked to provide supporting proof or evidence such as a Picture or Screenshot at Your own expense, and a copy of the Bookingconfirmation; We DO NOT issue refunds where You cannot provide a Picture or Screenshot or where We cannot verify the weather of that date using the National Weather Service (using NOAA).
- The maximum reimbursement value per person cannot exceed the total cost of the
Booking. The maximum
Booking value reimbursed by
Us is
$5,000 USD per
Booking. The maximum Booking value reimbursed for a group Booking is $5,000 USD.
- Reimbursements will be paid out using any of the following payment options including, but not limited to: credit card reimbursement, check, or direct ACH bank deposit.
- We DO NOT reimburse the Travel Protection Service Fee.
- Our Worry-Free Bookings™ Limited Warranty Reimbursement Administration Service reserves the right to modify or terminate these Travel Protection for Adverse Weather Involving Rain or Snow Terms and Conditions generally or in any jurisdiction, at any time, in its sole discretion, if: (a) the Travel Protection for Adverse Weather Involving Rain or Snow Terms and Conditions are construed to be an offer to insure or constitute insurance or an insurance contract or insurance service agreement by any governmental or regulatory authority in any jurisdiction; (b) the Travel Protection for Adverse Weather Involving Rain or Snow Service is construed to be a futures, option, swap, or other instrument regulated by any governmental or regulatory authority or court in any jurisdiction; (c) Worry-Free Bookings™ Limited Warranty Reimbursement Administration Service is required to obtain a license or permit of any kind to continue to provide the Travel Protection for Adverse Weather Involving Rain or Snow Service in any jurisdiction; or (d) if Worry-Free Bookings™ Limited Warranty Reimbursement Administration Service determines or a court or arbitrator holds that the provisions of the Travel Protection for Adverse Weather Involving Rain or Snow Service violate applicable law. If Worry-Free Bookings™ Limited Warranty Reimbursement Administration Service modifies or terminates these Travel Protection for Adverse Weather Involving Rain or Snow Terms and Conditions in accordance with the foregoing, the Worry-Free Bookings™ Limited Warranty Reimbursement Administration Service will process all warranty payment requests that You submitted prior to or as of the effective date of such modification or termination unless such processing is prohibited by law, regulation, ordinance, order, or decree of any governmental or other authority. To the extent You have not made a request for an eligible warranty payment prior to the effective date of modification or termination, or the Travel Protection for Adverse Weather Involving Rain or Snow Service cannot otherwise be provided or processed as a result of the foregoing, the Worry-Free Bookings™ Limited Warranty Reimbursement Administration will refund you the amounts actually paid for the Travel Protection for Adverse Weather Involving Rain or Snow Terms and Conditions.
Other incidents where reimbursements will not be provided:
We DO NOT reimburse for non-Attendance of a Booking directly or indirectly associated with:
- war, hostilities, civil commotion, imprisonment, repatriation, deportation, poisonous biological materials, radioactivity, wildfire, acts of God, adverse weather condition not involving rain or snow, terrorism, Cyber Incident or Cyber Act, state property seizure; whether actual or perceived;
- failing to comply with any law of the land where Our services are rendered;
- any Booking originating from Cuba, Iran, North Korea, Sudan, Republic of South Sudan, or Syria;
- where exposed to any restriction (provision, sanction, law, prohibition) under the United States of America, and Our other operating countries, where Our services are rendered.
How to Apply for Reimbursement
Your Travel Protection reimbursement application and payment will be handled by Our Worry-Free Bookings™ Limited Warranty Reimbursement Administration Service, who is the administrator of Our enhanced Terms and Conditions.
As soon as
You know
You cannot
Attend the
Booking, between 2 days prior to
Your Arrival
date and up to 30 days after
Your Departure date,
You
can apply for a reimbursement.
To apply for a reimbursement,
You click on the link provided in
Your Booking confirmation email in which
You agreed to all
Our policies and these Travel Protection for Adverse Weather Involving Rain or Snow Terms and Conditions. Fill out the reimbursement application forms.
Our Worry-Free Bookings™ Limited Warranty Reimbursement Administration Service processes and reviews the reimbursement application, documentation, and evidence including a
Picture or Screenshot of the Adverse Weather Event involving rain or snow, and then issues or denies the reimbursement to
You. Reimbursements will be paid out using any of the following payment options including, but not limited to: credit card reimbursement, check, or direct ACH bank deposit.
Our Travel Protection for Adverse Weather Involving Rain or Snow
Terms and Conditions
apply during a time window of 2 days before Your arrival date up to 30 days after Your departure date.
We do not reimburse the Travel Protection Service Fee.
If
Your Booking reimbursement request is
before the time period of 2 days before Your Arrival date then
You should contact
Us to reschedule or refund
Your money according to
Our standard policies.
You may apply for
Your reimbursement up to 30 days after
Your Departure date.
After 30 days past Your Departure date, You are no longer eligible for a reimbursement.
OUR TRAVEL PROTECTION TERMS AND CONDITIONS FOR ADVERSE WEATHER INVOLVING RAIN OR SNOW DEFINITIONS
The following words and phrases have the meanings shown below whenever they appear emphasized in
bold text in this document:
Arrival – The date
You arrive, or were scheduled to arrive, at the destination and use the pre-booked space booked with
Us by
You.
Attend/Attending – Participate in, take part in, use, or be present at the destination.
Booking – The destination property where
You scheduled
Your stay with
Us for a duration of time, made by phone or online.
Departure – The date
You are to leave the destination of the pre-booked service(s) transacted with
Us by
You.
Immediate Family –
Your parents, grandparents, brothers and sisters, spouse or partner, children and stepfamily. Animals and pets are included if they live with You at Your main residence.
National Weather Service (using NOAA)
– The National Oceanic and Atmospheric Administration's (NOAA)
National Weather Service is the tool
We use to verify the amount of rain, snow and other weather conditions.
Pictures or Screen Captures – A photo or screenshot taken on your smartphone or other device with a camera.
We/Us/Our – We are the
Booking
agent with whom
You made the
Booking.
Worry-Free Bookings™ Limited Warranty Reimbursement
Administration Service – In this instance, the organization who has the legal responsibility to assess and pay a reimbursement for the failure of the service, against whom
You have a right of reimbursement.
You/Your/Yourself – A person who has made a
Booking alone or as part of a travel group or travel party with
Us.
IMPORTANT: Any translation of this document from English is for assistance and information only. If a reimbursement claim is requested the English language version shall be the basis of settlement. All aspects of this document are subject to US law and the jurisdiction of the US courts.
Our Travel Protection Terms and Conditions facilitated by Worry-Free Bookings™ is not an insurance policy. It is a reimbursement service You purchase to upgrade Our existing policies to include the additional Terms and Conditions outlined in this document.
Version 1.6. 2024 All Rights Reserved.